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Ahmed, Salman, Singh, Muskaan, Doherty, Brendan, Ramlan, Effirul, Harkin, Kathryn and Coyle, Damien (2023) AI for information technology operation (AIOps): a review of IT incident risk prediction. In: International Conference on Soft Computing & Machine Intelligence (ISCMI), 26th-27th November 2022, Toronto, Canada.

Ahmed, Salman, Singh, Muskaan, Doherty, Brendan, Ramlan, Effirul, Harkin, Kathryn and Coyle, Damien (2023) Multiple severity-level classifications for IT incident risk prediction. In: International Conference on Soft Computing & Machine Intelligence (ISCMI), 26th-27th November 2022, Toronto, Canada.

Ahmed, Salman, Singh, Muskaan, Doherty, Brendan, Ramlan, Effirul, Harkin, Kathryn, Bucholc, Magda and Coyle, Damien (2023) An empirical analysis of state-of-art classification models in an IT incident severity prediction framework. Applied Sciences, 13 (6). ISSN 2076-3417