Organisational responses to social media storms
Bond, Emma and Phippen, Andy (2020) Organisational responses to social media storms. Palgrave Macmillan, Cham, Switzerland. ISBN 9783030499761
Full text not available from this repository.Abstract
This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new ‘risk’ culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.
Item Type: | Book |
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Uncontrolled Keywords: | social media, technology, educational establishments, internet risk |
Subjects: | H Social Sciences > HM Sociology T Technology > T Technology (General) |
Divisions: | Faculty of Arts, Business & Applied Social Science > Department of Applied Social Sciences |
Depositing User: | David Upson-Dale |
Date Deposited: | 27 Jul 2020 11:41 |
Last Modified: | 27 Jul 2020 13:40 |
URI: | https://oars.uos.ac.uk/id/eprint/1338 |